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We purchase all our lenses from the official manufacturers in Italy.

Immediately available products will be dispatched in one working day.

THE WAITING TIME FOR OUT OF STOCK PRODUCTS VARY DEPENDING ON THE TYPE OF PRODUCT. It is usually 3/4 working days.

Within 1 working day from the date we receive your order we will confirm the estimated waiting time by email..

Orders from non-European Union Countries may be subject to customs or import duties once the package reaches the addressee. These additional charges are the responsibility of the recipient. They can be required before or after the delivery.

Import duties do not depend on Doctorlens but on your local Customs. We cannot control or predict them as customs policies vary widely from Country to Country. If you desire to have any further information about Customs fees please contact Fedex or Ups customer service in your Country or your local Customs.

Orders shipped to the US are subject to FDA controls. If this occurs delivery may take longer than scheduled or can be rejected.

Please send your valid MEDICAL PRESCRIPTION signed by your optician to big@doctorlens.com once you have placed your order as required by your local Customs.

Country	Delivery time AFTER SHIPMENT	Charge	Quantity
U.S.A.	2-3 days	14.00 USD	any quantity

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